Afterlistening to the nurse, and hearing her frustrations/concerns I would be sureto reach out to the Account Manager in order to communicate this concern withthe facility. Communication is key. It may be that the one creating theschedule is not aware that she is contracted to only 10 miles and just needs tobe informed.
Myfirst step would be to call the nurse to talk to her about the situation. Makesure that I fully understand her perspective and what is being asked of her.Once I have all the information I would again make sure we speak with thefacility about the comfort level of the nurse. If this is something thatcontinues or would require we pull in our Director of Nursing I would ask herto speak with the nurse and get a second opinion on the seriousness of this. Iwould be sure that our nurse is comfortable where she is and her license isNEVER at risk.
Whilethis is not something that is in my control I would want my nurse to becomfortable in her living situation. Being able to have a safe and comfortableplace to relax when not working is very important for her to relax and reset soshe can be the best Nurse she can be while on assignment. I would listen to herconcerns and see if we can find a solution that will allow her to stay. I wouldhelp and guide her as much as I can to be sure she is comfortable. If this isnot a situation that can be rectified, I would be sure to give her all theresources to find a new location
Afterchecking in with the nurse to be sure she is feeling ok and has everything sheneeds, I would reach out to our Experience Specialist to ensure we are able toprovide the best support we can. We will support her emotionally and be surethat we help her find any means of finance that are available for her due toher medical condition. At Stability, we know you are not just a number but aperson that needs support. We have many layers of support at stability becausewe firmly believe the nurse is the backbone of our business
MyFirst call would be to the nurse to be sure we have good communication. I wouldbe sure to inform her exactly what happen and that we are very sorry. I willthen push hard to make sure the nurse is on the next start date to be sure theyhave the least amount of downtime. I would then push to have the start dateexpedited. If they will still be starting in the next year I would request thatwe are able to pay the travel refund ASAP so the nurse has a little incomewhile waiting to start. If this position is canceled I would then be sure to doEVERYTHING in my power to help find the nurse an assignment close to theirlocation and as fast as possible.
TravelNursing can be the adventure of your life! Being open-minded can make it evenbetter. It is important to know what you want but also be ready to listen toother perspectives as they may be able to make the adventure LIFE CHANGING aswell. Working with the right recruiter can make all the difference. Be sure youchose a recruiter that has time to ensure you are getting the adventure youdeserve!