Ialways start any situation by gathering information. I would start by askingNurse Floating Flo about any conversations that the house supervisor or chargenurse had with her previous to these daily assignments. I would then review thecontract (which I do meticulously prior to signing) to find the exact verbiagerelated to floating. Regardless of the contract wording, I would then contactthe main facility's house supervisor and express concern regarding theassignments and try to come to a reasonable solution. I always tell thetravelers that I work with that I am their buffer and their "eyes andears" when it comes to anything related to their contract. If no reasonablesolution could be agreed upon, I would then discuss changing assignments.
I am a nurse myself, and I take situationslike this very seriously; floating to an unfamiliar modality means riskinglicensure. I would tell Baby Nurse Betty to refuse this assignment. I wouldthen be on the phone immediately with the house supervisor to have a verystrongly-worded conversation about the appropriateness of this assignment. Iwould stress that an assignment like this is risking patient safety.
Iwould ask Nurse Roach to turn around and get a hotel room for the night whilewe work on a solution. Clearly, this housing option is inadequate and newaccommodations will need to be found immediately. My first course of actionwould be to ask Nurse Roach to ask her new coworkers if anyone is subletting aroom or knows of any reasonable rentals in the immediate area. Simultaneously,I would provide our company resources for housing options (we offer informationto assist our traveler). I would also be online to help the nurse find moreappropriate housing. My goal would be to have three reasonable options by theend of her first shift.
Iwould explain to Nurse Asthmatic that she simply cannot complete this contractand risk further damage to her health. I would never encourage a nurse tocontinue in a contract that in detrimental to his/her health. I would follow upthat conversation by contacting my client managers to facilitate a conversationbetween the vendor and the facility to explain that Nurse Asthmatic will needto terminate this contract through no fault of her own. I would then pitch atleast three alternative travel positions to the nurse in areas that aremountainous and lower in her known allergens
I would begin by explaining the situation toNurse Roulette to avoid her having to endure an embarrassing/frustratingsituation. My next call would be to my client manager to figure out where thebreakdown occurred and attempt to fix it immediately. If no solution can befound, I would talk to my company about reimbursing the nurse for her time.
Ifeel very strongly that communication is critical - when I talk to nurses,their first frustration with recruiters is lack of communication. I pride myselfon being readily available at all times. I encourage travel nurses to approacheach assignment with a sense of adventure and to embrace that adventure. I'mhere for you every step of the way!