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Ted Jorgenson

Ted Jorgenson
Pulse Clinical Alliance
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Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

I would first listen to my nurse. I would contact the facility to discuss my nurses concerns as well as explain my nurse was contracted for these 3 facilities and hope to resolve the situation.

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

We would explain that this is not an area the nurse has been evaluated in and she would not be able to float to the NICU, being that it is beyond her scope.

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

We would immediately contact management at the complex and have her moved and if this is not feasible we would move her to a different complex or to a hotel until we can locate something acceptable.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

First thing we do is contact the facility to inform them of the situation the nurse is having. Obviously this is not a safe area for our nurse so I would work with her to relocate her. If the nurse insist on completing the contract, we would keep in constant communication with the facility to hopefully secure her position.

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

First I cry and bang my head on a wall. I would contact the facility with all my documentation trying to rectify the situation. Pay my nurse for time and travel and get on the phone trying to locate a new assignment in Vegas ASAP for my nurse.

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

Please have a updated resume and keep all your credentials handy. Timing is everything.

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