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Taina McDonald

Taina McDonald
Fusion Medical Staffing
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Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

I would discuss this issue with the client manager of the facility and see if we can all sit down and figure something out together in order to please the candidate as well as the facility.

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

I would talk to the client manager of the facility first and if my nurse has no experience in the NICU and would be uncomfortable I would suggest that she not float to the NICU. If she has a little experience in NICU it would all depend on how much floating she would do, if she would have to work alone, etc. After reviewing all of that we would then make a decision together.

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

I would look at the pictures and figure out if the issues can be fixed by the landlord first. In the meantime I would put the nurse in a hotel until the issues are resolved in the hotel. If she absolutely won’t stay there then we would try and find other housing arrangements elsewhere.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

I would call my nurse and make sure she is doing ok and if she is still willing to complete the assignment and add 2 weeks to make up for the lost time. Then I would talk to the client manager to see if this is okay with the facility and see if we can extend her contract by 2 weeks in order to make up for the missed time.

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

I would call my nurse right away and let her know of the situation and apologize to the nurse for the error on our end and promise to find her another assignment ASAP. I would also reimburse her for travel pay that it took to get to the assignment.

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

Be sure that you would take the job that you are being submitted to as long as you are aware of all of the details up front. It’s definitely hard to hear a nurse decline a job just because they are not thrilled about the location even though they were completely aware of the location and details before being submitted. And be sure to ASK QUESTIONS! Especially if you are a first time traveler. We understand it’s hard to take the leap, but we can make that transition easier as long as we get all of your questions answered!

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