As her recruiter, I would want the nurse to let me know when it first begins to happen so that we can let the account manager know ahead of time and be prepared. I wouldn't want the nurse to wait until the point of frustration to notify me. I keep in contact with the nurses on my team and they all know they can reach out at any time to ask for help. To resolve the situation, I'd reach out to our account manager to have them address the situation for us. We would state the terms agreed upon in the contract and ask for them to be upheld.
PPR's contracts state that floating must be within the nurse's scope of practice. I experienced a scenario like this. I told the nurse to respectfully decline to do anything that might put her license in jeopardy. The facility reached out to us to say the nurse wasn't willing to float. We respectfully, let them know that the unit wasn't within her scope of practice and that she is willing to float within her specialty to assist with their schedule needs. When working with PPR, you'll find that our motto "We Put You First" rings true.
In this scenario, I would help the nurse find a hotel to stay in for the evening. Then, I would review the other housing options we have for her to try. This situation doesn't typically arise anymore because the majority of our nurses prefer to take the housing stipend and find their own place.
First, I would check to make sure the nurse is okay and reach out to her emergency contact. Then, we would reach out to the facility to let them know she is hospitalized and will keep them updated. We would be looking at having to put in a 2 week notice with the facility or asking them to allow her to add the weeks on to the end of her contract. With her situation, we might need to put in a notice and find another position due to her allergies.
Initially, I would call the nurse to let her know the situation. Then, I'd start making a game plan with her about getting her a new assignment. I would still make sure she received her travel reimbursement and start getting her submitted for a new job asap.
Have an updated resume. In order to submit for jobs, I have to build a PPR profile with your employment dates, facilities, position, specialty, and descriptions of the hospitals (Level I, Teaching, etc.). We also have to include at least 2 references that are Charge RN, Manager, or Supervisor. Having this information ready will increase your chances of getting submitted for the job you want before it fills. Let me know your preferred method of communication. I am able to talk on the phone, text, or email. The majority of the nurses on my team have talked to me on the phone in the beginning so we can get to know each other and then we text. I'm open to whatever works best for you! Even if that means talking after hours or on the weekend. I'm always available.