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In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
In that situation I would really like to know both sides of the story. If there is anything I can do for either the hospital or the nurse I will do everything in my power to do so. Its my job to serve and be a blessing to everyone that I touch. If I can make it right I will but will need both sides of the story.
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
This is something we want to make sure the nurse has experience in. Its one thing to follow and take directions from a NICU nurse guiding you but its a whole other story if the nurse has no experience in that setting and is expected to do any procedures. If its not good for the baby/family its not good for our company.
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
My response is will take care of you. Don't worry we will make it right where you feel safe. Our job is to ensure everyone we touch has a better life which means just that. If that's not good for you it's not good for our company. We strive for making our nurses feel safe and secure and most of all feel important.
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
First things first. We have to emphasize and be understanding. We will see how she is and even send her flowers and a get well card. While this is out I will get with my manager to see what we can do to help the situation. If the manager does not know I will not stop there and go to someone else to do our very best to make things right.
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
I fight and stickup for my nurse. I would say it's documented, she drove down there, she is qualified and deserves the job. She is ready to work and give her a shot to prove herself. I an confident she will exceed expectations and deserves the chance because of her actions she already successfully completed.
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
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I want them to know that traveling nurses get to see the world while connecting with so many others and making long lasting friends. They get to experience the world and are able to travel while doing what they do best and that's helping others and saving lives. I believe if its on their heart to travel they should at least give it a try. Never settle and take action....You never know what you may miss while on the assignment especially if its on your heart.