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Michelle Williams

Michelle Williams
AHS Staffing - NurseStat, Medstat
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Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

AHS is committed to supporting our nurses. In this situation, we would have conversation with our client about the travel concerns. If the commute is agreeable to the nurse, we would offer sufficient compensation.

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

AHS is committed to our nurses clinical safety and protection of licensing. AHS has a policy of nurses only floating to clinically competent and oriented areas while under assignment. In this situation, we would contact the facility, sharing our policy on this and committing to the nurses protection.

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

AHS is committed to our nurses being happy and content in housing. In this situation, AHS would respond by moving our nurse to safe, clean housing.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

Although we ideally want our travelers to complete assignments, this would be extenuating circumstances for a traveler. In this situation, we would work with our facility to offer a replacement candidate and not penalize current traveler for medical reasons.

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

In this situation, AHS would work diligently to resolve the contractual issues to honor the assignment offered to the facility. This would be an unlikely situation with our firm, as our process would not allow us to book a nurse travel assignment without a fully executed contract.

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

AHS prides itself on offering top paying, flexible assignments throughout the country with strong benefit plans. Our recruiters have healthcare backgrounds and are committed to serving our candidates.

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