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Mary Reynoso

Mary Reynoso
Pulse Clinical Alliance
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Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

First I would contact the Vendor and ask if this is a unique need at particular hospitals . I would also let them know while my Nurse is willing to assist as she has been doing she is not comfortable at this time traveling out the 30 mile radius and what can they tell me about the situation. Once I have the answers , I would communicate this with my Nurse and hopefully as is resolved in a timely manner.

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

I would speak to hospital, and inform them that my nurse is not skilled in this area, and he/she is not comfortable working on a unit that she has never worked on, thus patient safety and my nurses license is on the line...

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

I would ask her to please find a hotel for the night, and arrange with management of said housing for a refund.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

1) I would know where the surroundings are for each assignment, and google pics of area, town,city,.. prior to sending my nurse anywhere she would be compromised since I knew of her Asthma concerns... 2} Upon her release if contract is still in good standing and they/she hasn't cancelled, I would proceed from there...

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

I would get my HR and there HR on a conference call and get the contract signed asap ( this can be done) as my nurse is on her way.. If this does not happen, due to my HR stating they are not going to supply this hospital with any Nurses. I would get my Nurse on an assignment asap, and I mean this is all I would work on that day. I would also ask My HR to pay the Nurse for at least one day as she lost money for something that was not in her control..

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

Have all of your paperwork, license , CPR, Medical records ,always up to date, and most importantly name on SS card and drivers license need to be the same, or passport..

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