I am here as an advocate for my nurses and am 100% of the time going to go to bat for them if they are being asked to do something that they didn't sign up for. Since the contract stated they could be floated within a 10 mile radius that is what would be expected and because the facility is taking advantage, this is something that I would bring to the attention of our contact for the facility and see that they are holding up their end of the agreement just as the nurse is.
A nurse should never be floated somewhere that they are not competent and capable of doing so. If this should happen I would ask that the nurse bring this to the attention of the supervisor right away. If nothing changes or if they are still being asked to do something beyond their scope, we will reach out to the facility and advocate for the nurse.
If the nurse is not wanting to stay in that housing and needs to find another option that becomes my top priority. I will help the nurse to research any other housing options, reach out to past travelers to see where they have had good experiences, talk with other recruiters to see if anyone has any housing leads. In the 3 years I have been with FlexCare, I have never had a nurse be homeless.
We will immediately reach out to the facility and explain what has happened. I have found that our facilities tend to be very understanding when it comes to any health issues that arise. We will work with the facility to get the time off for the nurse that they need.
Unfortunately there are things that happen sometime that are completely out of our control. When something like this happens I know what a hardship this can be to someone.. Maybe you left your job and this was the only thing you were banking on to work out. Trust me, although I am not going to be in your shoes when this happens, I get it and I immediately try to put myself in your place. How would I feel if this happened to me? There are many things I start doing when this happens. First, trying to figure out what happened, does the start date need to be pushed? Is the nurse being cancelled all together? If the nurse is being cancelled all together, immediately its all hands on deck. Researching any other places we can get this nurse a job and doing what I can to get them redirected while keeping the nurse in the loop every step of the way.
The biggest thing that I ask of the nurses that I work with is communication. Don't ever be afraid to tell me whats going on, every step of the way. The only way I can be the best recruiter for you is to know what is going on, whether its working with other agencies, other active submission to jobs, any issues you are having on the job, and even the good things you are enjoying about the assignment, etc. My team of nurses are not just numbers on my desk, I consider them friends and treat them as such. I do not work for you, you do not work for me, we are a team and I will work just as hard as you are willing to to get you the job you want. I pride myself as a recruiter because of the transparency and upfront honesty I have with anyone I work with!