Download Our Free facing your fears ebook

Kimberly Brandau

Kimberly Brandau
CrossMed Healthcare
Email this Recruiter!
Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

I would find out what is frustrating my nurse the most, is it that she does not want to have to drive that far without getting compensated for it or is she not wanting to have to go that far at all. The solution could be to compensate the nurse for her additional travels or go back to the hospital and let them know that the agreement is not being followed, how can we work together to come up with a solution that is a win for everyone involved.

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

I would get all the details of what the situation will be like. Is there going to be another NICU nurse there with her? Why is her help needed in the NICU? If the answers to those questions are still that it would put my nurse in an unsafe situation, I would let them know, it is neither safe for the patients or for my nurse to have her float to the NICU and she will not be floating there.

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

First I would get her a solution for different housing quickly. After she is in safe, clean housing, I would then deal with the housing company on getting that situation addressed.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

I would without a doubt take care of paying her for the 2 weeks of work missed and of course send her a get well package.

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

First I would find out if we can get a contract going between the hospital and the company and how quickly we can make that happen. If that is not an option, then we go to plan B, work relentlessly to find her another contract that will fit what she needs.

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

Interview your recruiter. Make sure they are going to be a good fit for what your needs are. Communication is key and it goes both ways. You can hold me to the same expectations that I expect from my travelers. This is a partnership, we are in this together, every step of the way!

Email this Recruiter!