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Jordan Robertson

Jordan Robertson
Uniti Med
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Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

I would have our Client Manager contact the facilities to discuss her contract restrictions and explain that since this is out of her range to please take her off of their contact list in regards to anything outside a 10 mile radius.

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

Unfortunately our client cannot operate outside of her certified departments. If this is a frequent need we can help you find another nurse with these specified qualifications in order to help your companies urgent staffing needs.

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

Our sincerest apologies for this mishap. Our team will not stop working in order to make this right. Here's some hotel business codes to help you get a discounted night nearby, please just send us the receipt while our management team handles this.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

We discuss with the facility and our nurse to see if they can work with this unforeseen circumstance. If either are unable to make this work then we make certain to end things on good terms and while our nurse is in recovery we communicate with them to find their next assignment.

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

We do our best to make the best out of an unfortunate situation. We would examine our interior procedures to see where it went wrong and make sure that their are policies in place to stop this from happening. We work to cover expenses with our nurse and help her find her next assignment.

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

Be ready for things to happen that are unexpected and unplanned. Life is an adventure and some of the best things to happen to us will not be forseen.

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