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Jessica (Jess) Gentile

Jessica (Jess) Gentile
Fusion Medical Staffing
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Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

I would talk with the client manager of this hospital to see what the floating all entails. I would see what the contract says - if it specifies 10 mile radius or not. I would ask the hospital to see if we could get it figured out where it would only be floating between the three hospitals within the 10 mile radius that was originally discussed.

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

I would tell them that she cannot float to NICU. That is not within her scope of practice. If they ask her on the floor, I would tell her to talk to her charge RN/manager about it and how she doesn't feel comfortable floating to NICU.

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

I would get in contact with our housing department immediately. I would have them call the apartment complex and go over the issues and try to get her a new room. I would have Betty go to a hotel in the meantime if we aren't able to figure something out with the apartment complex.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

I would talk to the nurse about everything to make sure she is okay. I would get her doctor's note and send it to the hospital to let them know that she is not going to be able to work for a couple weeks.

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

I would talk to the hospital and try to get it figured out. They needed a nurse and we got her compliant and she is already there ready to work. I would definitely see if there was something we could work out with the hospital. If we weren't able to get something worked out with the hospital, I would start looking for contracts in that area ASAP.

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

Being a traveling nurse is hard because there are a lot of things that are up in the air. There is a lot of things the nurse and the recruiter can't control which is frustrating. When problems arise, please just talk to your recruiter about everything so you can both come to a solution together. A lot of the time the problem is something that the recruiter didn't have control over so don't be quick to blame them for the problem. This is all about teamwork. I will work hard for you and be open and honest and I expect the same out of the nurses I work with.

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