Highway Hypodermics

Jay Orozco

Question 1:

In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.

Answer 1:

The first thing I would do is apologize to the nurse. From there, I would reach out to the facility to find out if there was a solution that worked for both parties. If the facility was not able to change their float policy, I would talk to the MedPro Account Manager about immediately finding the nurse a new assignment.

Question 2:

Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?

Answer 2:

I would reach out to the MedPro Account Manager so they could contact the facility to discuss the situation. Since Nurse Betty is a skilled Labor and Delivery nurse and not a NICU nurse, by putting her in the NICU it puts their patients at risk.

Question 3:

Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?

Answer 3:

I would immediately give my nurse a call and try to calm her down. I would let her know that we were going to help her find new housing options right away. I would then reach out to MedPro Housing for assistance and the two of us would call the nurse together to discuss her options.

‍

Question 4:

You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?

Answer 4:

My first step would be to reach out to the nurse and see how she was doing. I would let her know that I was going to be there to help her through the situation. The second step would be to reach out to the MedPro Account Manager so they could inform the facility of the situation and come up with a resolution right away. I would be sure to keep the nurse apprised of any discussions with the facility so that she could be part of the resolution and feel comfortable with the final decision.

‍

Question 5:

You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?

Answer 5:

‍

Question 6:

What would you like travel nurses to know about being a great traveling nurse and making your job easier?

Answer 6:

I would explain that it’s a great way to travel, explore, and learn new procedures and equipment. I would also talk about our MedPro Experience program and what that means for the nurse. The MedPro Experience team will be there to celebrate, reward, and encourage the nurse throughout their assignment with MedPro.

Email this Recruiter!