First, I would reach out to Flo and discuss the situations that have taken place and acknowledge the way she feels about the situation at hand. I would then proceed to talk to my client manager and inform him/her of what is going on and develop a plan to ensure that our traveler is satisfied. Once we were to produce a plan to fix the situation that my traveler is not satisfied with, I would talk to Flo and update her with a solution and move forward however she would decide is best. I would continue to touch base with Flo and ensure that I am going to be there and always have her best interest in mind.
Uniti Med will always ensure that our travelers and facilities have the upmost care that can be given and if our traveler, Betty is not experienced in the NICU unit then we will ensure that she does not float to that floor. We always want our travelers to be comfortable and ensure that they can give the best care to their patients because we strive to provide the finest care for our commUNITIes.
My traveler’s safety and health is something I do not take lightly. So, in this situation I would have the traveler leave immediately to guarantee that they will not have to stay in an unhealthy environment nor be uncomfortable. At Uniti we always ensure that our travelers are provided with ample amounts of housing guides and discounts, therefore I would take the time to find my traveler a clean, safe and affordable hotel to stay in until we find housing that will provide them with the best stay.
First, I always let my travelers know where they are going and encourage them to investigate the area so they can see their exact destination and city they will be staying in. There can be situations that take place that we do not plan for, but that is why I always keep constant communication with my travelers to see how they are doing and if they need anything. So, in this circumstance she would need flowers sent to her while she recovers, and we would need to figure out how she wants to proceed forward with this specific assignment. Whether that be, go back to the facility, add 2 more weeks to her contract, or find a new destination, we will figure it out together to ensure that she is healthy and satisfied.
Uniti does not send any traveler without signed contracts that are documented or communication from the facility that they know the traveler will be arriving at their facility. Furthermore, in this situation I would non-stop try and resolve this situation by communicating with the facility and working to find my traveler another assignment if need be. I can ensure that this would not take place because of our communication within our company and with our facilities.
As I continue to work with travelers, I have noticed that when they keep a file of documents such as, updated resume, shot records, certifications, licenses, vaccines, and references, it makes the process for both parties smooth. Also, honesty from traveler is very important as we are here to help find contracts that you all enjoy, and we want to be able to provide the best for each and every person. If honesty is not there, then we may not be able to provide the best for everyone. We are working TOGETHER, and I will always be 100% honest with my travelers so it is amazing when I get that in return as that is what every person deserves when they are finding a job. With these few pieces of advice, I can guarantee that you and your recruiter will be sending you to a new contract with pure excitement.