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D'Alazon Hayes

D'Alazon Hayes
Uniti Med
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Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

I would thank the traveler for filling me in, letting me know what is going on, and letting her know that I understand her frustration. The position is listed as floating between facilities in a 10-mile radius, so we would follow up with the facility and ask them to stick with the terms of the contract if they continued to have the traveler float outside of ten miles.

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

I would tell Nurse Betty that she should decline to work in the NICU since it is outside her comfort zone, especially if she is not confident. She also should talk to management and let them know why she is declining to do so to prevent this from happening in the future.

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

I would ask them for the contact info to talk to management to help break the lease. I would also send a list of resources for temporary housing in the meantime until everything is figured out.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

I would check and ensure that she is okay and let her know that we are doing everything we can to help her and take care of her in the situation. We would inform the hospital that she cannot continue the assignment due to her health. I would then stay in touch and follow up with her to see how recovery is going and, if she would like to continue traveling, find her something that is a good fit.

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

We would reach out to Nurse Roulette and let her know what is happeningand how things have happened. We would sympathize and apologize to her, as itis an unusual situation and not supposed to happen and then contact thefacility to figure out how to fix things so that we can make things right forher.

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

I want the people I work with to be transparent and communicate with me throughout the process, as I am trying to ensure they have the best experience possible. I also would like them to let me know their expectations and what they want in an assignment, so I can do my best to make it happen for them!

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