We would first discuss with Flo whether she wanted to or was willing to travel the extra distance if she was paid accordingly. If Flo is willing to travel a longer distance then we would let them know that the first couple of times Flo was sent out of her 10 mile radius she didn’t mention it because she is willing to be a team player and help out, even when she wasn’t asked. She now feels she needs to speak up because it is becoming a pattern. Per Flo’s contract she is not obligated to travel outside of a 10 mile radius, therefore, we will not be allowing her to do so unless she is compensated accordingly. If the facility is not willing to compensate Flo for the extra travel we will make sure she is not scheduled again outside of her 10 mile radius. If we can all come to an agreement, we will move forward with a new contract with the new mileage agreement in place.
We would immediately contact our facility contact and state that Nurse Betty WILL NOT be permitted to float to the NICU due to the fact that she has not had proper orientation and/or training. NICU is beyond her scope of practice and we cannot allow it. If they insist she goes anyway we will let them know as a Joint Commission Certified Staffing company will be left with no other choice but to report them. If they are still insisting Nurse Betty floats to the NICU, we then inform the facility and Betty that she will not report to the facility again until we can get this worked out. We cannot have a nurse working outside of their competency level.
I would immediately place Nurse Roach in a local hotel until I can secure suitable housing. When it comes to housing our nurses, safety is our number one priority.
While she is in the hospital we assure her that her benefits will not be interrupted. When she recovers fully we will then discuss other opportunities we have in locations that will not cause her asthma to bother her. Due to the several weeks of work she missed we will walk her through the workers compensation process.
Convergence would NEVER send a nurse to an assignment without an executed contract with the facility or client facility. There would not be an exception to this. However, sometimes due to low census a traveler’s contract may be canceled. If this were to happen, we would work tirelessly with the nurse to make sure we found them their next assignment ASAP and within the geographical location and pay package they are looking for. Keeping our nurses working is a huge priority for all of us.
ALWAYS TELL US THE TRUTH!!!!! We have heard every excuse in the book. Just don’t lie to us. I would not lie to you.
You expect me to call you back asap, I expect the same.
Contracts can be lost in credentialing. We are only asking you for required documents. If we didn’t need them, we wouldn’t be asking. When we give you a deadline it needs to be taken seriously.
We need you to update certain tests or documents annually. Please help us by completing this on time.
Please don’t waste our time if you are just shopping to gain leverage with you current company.
Let’s hold each other to the same standards. I will be there when you need me. I need the same from you.