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Carol Carter

Carol Carter
Health Providers Choice
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Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

I would offer my nurse a gift certificate for her inconvenience reminding her that although it was not mentioned she would have to travel further out that originally thought, the facility does need her to float a bit further out patients need her. In my years of recruiting, I haven't had this issue arise.

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

I would advise her to let her manager know that she is not experienced enough in this area and does not want to put anyone in danger by working the NICU unit.

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

I would request the management/landlord to move her immediately – in the interim I would put her in a hotel for a night or two if need be until another apartment is available, or the current one is remediated.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

I would advise the facility of her situation asking if the nurse would be able to make up or add on to her contract. Hopefully the nurse will be fine and able to go back to her assignment.

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

Quite honestly I would make sure we are a part of the vendor system before ever moving forward. Because of this, I have never had this happen in my many years of recruiting.

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

I would like my nurses to know that a wonderful travel assignment is a good thing, not only great money but they are able to meet new people, experience new surroundings, and travel! As for making my job easier – the only item I can think of would be to always come to me with anything they need as I am available 24/7.

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