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Brian Gray

Brian Gray
OneStaff Medical
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Question 1:
In a large metropolitan area, Nurse Floating Flo contracts to float between three hospitals within a 10 mile radius of her housing. Starting in the 6th week, the company ask her to float to a hospital 15 miles away, the 7th week she goes to one on the other side of the city, that is 30 miles away, plus one that is 17 miles away. The nurse is willing to take the first few, but after the behavior continues, she has had enough and voices this to her recruiter.
Answer 1:

I would ask the nurse what they would like to see happen so I understand the situation completely. I would let the nurse know that I have their best interest in mind and discuss the options. If facility does come back and say they need to float to the farther away facilities instead of the ones agreed upon or they will cancel the contract. I would ask the nurse if it comes to that, what do you want to do? I would reach out to the facility and try to get the solution that the nurse is looking for. 

Question 2:
Baby Nurse Betty is a skilled labor and delivery nurse, who also can float to post-pardum care after the delivery as well as the well-newborn nursery. At 7:30pm, the staffing company hotline gets a call stating that they want her to float to the NICU, which is beyond her competency level. What is your company’s response?
Answer 2:

If she doesn’t feel she has the level of competency to care for NICU patients and we won’t let them put her license at risk.

Question 3:
Nurse Roach is all excited about her first travel nursing assignment. She drives 750 miles to her new assignment housing. After getting the keys from management, she opens the door and three cockroaches scurry across the floor. After further investigation, she also finds a ring of mold in the shower. She can’t stand it and immediately texts you with pictures. How do you respond?
Answer 3:

I would tell her that we will set her up in a hotel for the time being so she has somewhere while we get her another place to stay for the assignment that is satisfactory.

Question 4:
You have worked with Nurse Asthmatic for 3 years now and she has done a great job for you, when she takes an assignment in Southeast Colorado. She envisions magic mountains that reach to the sky, only to find that she has landed in wheat country. Not wanting to cause problems she continues to work and everything is fine, until harvest. She has an asthma attack, ends up in the hospital, and is told that she is going to miss at least 2 weeks of work related to asthma induced pneumonia. How do you work things out?
Answer 4:

I would tell the nurse to not worry and get better. I would tell the hospital the situation and that she will be in the hospital for a couple of weeks. If the nurse wants to try to complete the assignment after she is healthy I would fight for them to keep her spot available for her return. If the nurse doesn’t want to risk another asthma attack, and wants to end the assignment, I would let the facility know that due to health concerns in the area she cannot continue the assignment.

Question 5:
You have worked hard to find Nurse Roulette a job in Las Vegas. You send the nurse a contract that she readily accepts, signs, and sends back. The next morning the bags are packed and Nurse Roulette is on the way to the assignment of her dreams. At 0800 she is out the door and to the hospital. Checking in with HR, they inform her that there is no contract between the hospital and the company, related to the fact that it has not been approved by HR. About the same time, the recruiting manager comes to you and tells you not to send Nurse Roulette on the assignment. This shouldn’t have happened, but unfortunately it does happen. What do you do?
Answer 5:

Brian would have the nurse go back to the hotel until we can figure out what is going on. I would immediately check for other options as a back up plan to make sure they aren’t out of a job for long. I would let the nurse know what is going on and search for a backup plan if things don’t work out.

Question 6:
What would you like travel nurses to know about being a great traveling nurse and making your job easier?
Answer 6:

Be open and honest with me, I will always have your back and do my best to earn your trust! 

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