They pride themselves on the personal relationships they develop with each traveler. Each potential traveler is matched with a dedicated career specialist who takes the time to listen and learn their specific needs, goals, and personal preferences. Once a travel contract has been accepted, they maintain regular contact and provide support to all of their travelers throughout the assignment and often years into the future. Their team of Nurse Advocates is also available to their travelers for additional assistance. They know healthcare is a 24/7 operation, so they provide 24/7/365 support. Should a traveler need immediate assistance after hours, they can call the support line to be directed to a live member of their team at any time.
trustaff does have Clinical Nurse Liaison who is always available for a word of advice or as a helping hand in all clinical situations. They also have been certified by The Joint Commission, is a member of NATHO, and is committed to abiding by and furthering ethical business practices in the travel industry. trustaff intent on providing great service, maintaining HIPAA compliance, and pursuing continuous excellence in healthcare staffing.
Having a good relationship with your recruiter is critical to having a positive experience throughout your travel career. Every traveler wants a recruiter who will provide great service, communicate well, and above all, listen—but there's more to it than that. It's also about making a personal connection built on trust and respect. What works best for one personality might not work best for another, and finding that right match is part of the process. Any traveler is welcome to switch recruiters simply by asking a manager or they have a form on their website where any traveler is welcome to fill out their travel style and the type of recruiter they're looking for so they can find the best fit for them.
trustaff offers several medical plan options through United Healthcare, dental, and vision insurance. Plans cover each employee as well as options for additional family members and dependents. Benefits continue seamlessly even when you change assignments, as long as you don’t have a break between assignments longer than 28 days.
Their employees are eligible to make contributions to a 401k savings account managed by USB, upon taking their first assignment. After completion of one year of employment and at least 1,000 hours of work, trustaff will match your contributions at 50%, up to the first 4% of contributions.
In addition to their industry-leading compensation, benefits packages, and personal service, trustaff offers all employees weekly direct deposit, holiday pay, guaranteed hours, licensure reimbursement, housing assistance, and loyalty, referral, and sign-on bonuses. They also have a traveler discount program where they offer discounts to gyms, movies, theme parks, Dansko products, scrubs, rental cars, hotels, and much more! At trustaff, they recognize that traveling is more than just a job; it’s an experience. When you’re out in an unfamiliar location, away from family and friends, it makes a big difference to have someone on your side that knows the ins and outs of the business. They make every effort to go above and beyond to ensure their travelers’ needs are being met and to make their experience traveling a positive one. The personal relationships they develop with their travelers truly puts trustaff a touch above the rest.