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Travel Nurses Making A Difference, One Hospital At A Time

 

 

 

 

Dealing With Nurse Abuse

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My patient is screaming down the hallway about how it’s time for his pain shot, the nursing supervisor just called and my admit will be here in ten minutes, when I called the surgeon about his patient that is bleeding through his dressing, I got yelled at because I didn’t call sooner, and if the patient in room 19 doesn’t quit hitting at staff, then I’m going to have to call his doctor to get an order for restraints, and of course there is no one to help me because I’m the traveler making “all the big bucks.” Are travel nurses suppose to think that this is “normal” behavior, or is this nursing abuse?

Pain management is getting to be a bigger and bigger issue. Yes there are patients who have a legitimate pain management needs, but how many patients are we taking care of who this is their second admission this month because they need their morphine fix? This is a bigger issue in the emergency room than I see on the medical-surgical floor. The 1-10 “oucher” scale was suppose to help this, but still patients have that figured out, and will rate their pain as a 15.

What are nurses to do about the abuse of the system? We have to continue to assess our patients in a timely manner, and provide them with their medications as ordered by their physician. There is nothing that we can do about this abuse of the system because we are not that patient and we have been told that we have “no right” to judge how much pain a patient really is in.

Working with physicians that are verbally humiliating, degrading, and have a total lack of respect for us as a professional nurse, are also a fact in the life of a nurse. In a recent study published by the Association of OR Nurses, over 90% of nurses that were polled were subject to verbal abuse by a physician. Is that true just in the operating room? I don’t think so! Trying calling certain physicians in the middle of the night.

What can we do about verbal abuse? What usually happens is that we vent to a few of our co-workers, we keep the patient in mind, and go on and do our job to the best of our abilities. Remember, the patient is what we are there for. We must call that physician in the middle of the night, to protect our patient, and for protection of our license.

Abuse of a nurse by the patient is also a common abuse that nurses face during the work day/night. The patient is under the influence of narcotics, illicit drugs, or alcohol, and we’re suppose to be understanding because they ARE ill. Would they still be ill if they weren’t under the influence of all those substances?

We must protect our own health and when a patient gets violent we need to seek assistance as soon as possible. If we get injured then this needs to be reported to the nursing supervisor as soon as possible along with getting medical treatment for ourselves.
Do we have the right to press charges against that patient for assault? In some states, a hospital employee definitely has the right to press charges against that patient. There should be no difference in that patient injuring us inside the hospital or if he injured us out on the street. If nurses get hurt then who is going to take care of us?

Of course we have to deal with all these things plus “crisis” that occur, and not make any mistakes on these hectic floors. Time management is the key to survival! Come on the floor and check out your patients and then get you a routine going. No, can’t stick by your routine everyday, things happens, patients have surgery, patients have to be admitted, but if you have your routine setup, then it is easier to accomplish these other tasks without getting overwhelmed.

When an overwhelming situation comes along ask for help. Hostility may be amongst the nursing tribe related to you being a travel nurse and “making all the big bucks,” but you can’t do everything by yourself. You need to ask for help. If you can’t get anyone to help you, then approach the charge nurse, then work your way up the chain of command including the nursing supervisor, and if the hostility occurs contact the director of nursing and your recruiter.

Travel nurses are in hospitals all around the United States and select foreign countries, we are there to help. We are not going to these different places to be abused by other staff and patients. You should be flexible in helping your co-workers, but you don’t have to take severe abuse. Keep on working hard, and remember that you only have 13 weeks there.

Don’t be afraid to stand up for yourself. If you become overwhelmed with the pressures to the point that your license is in danger then you must get out of the contract. You were looking for a job when you found that one. Life may have its speed bumps, but just keep on trucking down on the travel-nursing road. The next assignment has to be better!

 

Written by Epstein LaRue, RN, BS, author of "Highway Hypodermics:  Your Road Map To Travel Nursing", "Love At First Type", and "Crazy Thoughts of Passion."  http://www.epsteinlarue.com/

 

 

 

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